Recently, one of my schoolgirls working as a product assistant asked me for help, saying that she was about to lose confidence in her job as a product manager. I asked her why she thought this way? She just took over the first requirement. Because it was the first requirement, she hoped to make a good impression on the team members, so she worked overtime to produce a requirement document that she thought was perfect. But when she arrived at the jury meeting, she was dumbfounded. Her needs were torn to pieces. This painful experience had made her unable to devote herself to work for several days, and even expressed her anger, helplessness and helplessness at the meeting. Take it home and affect the mood of the whole family. Is she really unfit to be a product manager?
My answer to her was: "This is just a setback, not a failure, even if it is a failure, it's nothing special."
I've been through these Latest Mailing Database stages too, and "frustration" is a constant in my life. When I first came into contact with it, I was hesitant and helpless; later, I accepted it, and I calmed down; and later, I welcomed it, and I changed. Because a failure doesn't mean you're a failure, it just means you haven't succeeded. Failing doesn't mean you got nothing, it just means you learned a lesson once.
What brought me this change? The answer is to improve the frustration quotient (AQ), that is, I have mastered the ability to confront and use frustration.
When the IQ is not much different from others, the setback quotient plays a decisive role in a person's career success. People with low frustration quotient will be overwhelmed by frustration and lose the sense of control over their lives. Sometimes it even continues until it denies all the meaning of work and life. People with high frustration quotient will know how to control this feeling. Yes, this is just a setback. It exposes my shortcomings. I have to take a good look at where the problem lies, which will help me improve myself.
Sales data from SBC Telecom in the United States shows that high-AQ employees outperform low-AQ employees by 141%. Another study found that the productivity, creativity and communication skills of high-AQ employees were also significantly better than those of low-AQ employees. More interestingly, patients with high AQ also recovered much faster after surgery than patients with low AQ.
What is the essential difference between high frustration quotient and low frustration quotient?
Professor Paul Stotts, a famous American scholar, summed up the following four aspects: tolerance of setbacks, sense of control of setbacks, attribution of setbacks and extension of setbacks .
Stotts summed up a formula for the frustration quotient: frustration quotient = control + attribution + extension + twice the endurance.
It can be seen that Stotts believes that endurance is the most important part of the setback quotient. What is endurance? Is it resignation? Is it wronged? No, tolerance for setbacks should be built on insight and optimism. People with high endurance can understand the nature of the current setbacks. The adversity caused by this setback is likely to be temporary. This attitude will make people more energetic to face the challenges they face next.
And relatively low-endurance people, even when the situation is very favorable, will not be able to bear a little bit of unfavorable news, so they will have excessive worry, and eventually have "the idea of doing nothing." "Unfounded worries" is a typical case of such people.